Privacy, Security, and Refund Policy

This privacy notice discloses the privacy practices for The Casual Pint. This privacy notice applies solely to information collected by this web site.

INFORMATION COLLECTION, USE, AND SHARING
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to process an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products, or changes to this privacy policy. If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances.

  • Follow the directions on an e-mail or direct mail marketing communication you receive from us.
  • Call (888) 572-5823 with your request and current contact information.
  • Send a letter with your request and current contact information to:
    The Casual Pint
    Attn: Customer Care/Privacy
    234 Brookview Centre Way, Suite 107
    Knoxville, TN 37919

SECURITY
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure
way. Sensitive information is embedded into the web page in a secure form.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.

ORDERS
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

REFUNDS
For gift card purchases, we will offer refunds up to 15 days from the date of purchase to the payment method used to purchase the gift cards. There are no cash refunds for gift card purchases.

EGIFT CARDS
EGift cards are delivered electronically to the recipient of your choice.

TERMS & CONDITIONS
Present your gift card to pay for your purchase. Each time you use it, we will deduct the amount of your purchase until you have used the full value of the card. (No cash back will be given on unused portions of the gift card.) A gift card cannot be replaced if lost or stolen. You cannot redeem gift cards for cash.